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最新Salesforce AI-201題庫資源，AI-201熱門題庫

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最新的 AI Specialist AI-201 免費考試真題 (Q290-Q295):

問題 #290
Universal Containers (UC) implements a custom retriever to improve the accuracy of AI- generated responses. UC notices that the retriever is returning too many irrelevant results, making the responses less useful. What should UC do to ensure only relevant data is retrieved?

A. Change the search index to a different data model object (DMO).
B. Define filters to narrow the search results based on specific conditions.
C. Increase the maximum number of results returned to capture a broader dataset.

Source: B

To learn more:
In Salesforce Agentforce, a custom retriever is used to fetch relevant data (e.g., from Data Cloud's vector database or Salesforce records) to ground AI responses. UC's issue is that their retriever returns too many irrelevant results, reducing response accuracy. The best solution is to define filters (Option A) to refine the retriever's search criteria. Filters allow UC to specify conditions (e.g., "only retrieve documents from the `Policy' category" or "records created after a certain date") that narrow the dataset, ensuring the retriever returns only relevant results. This directly improves the precision of AI-generated responses by excluding extraneous data, addressing UC's problem effectively.

問題 #291
An agent must comply with regional data regulations (e.g., GDPR). Which Salesforce capability MOST directly supports this?

A. Custom metadata types
B. Einstein Trust Layer governance controls
C. Reports and Dashboards
D. Lightning App Builder

Source: B

To learn more:
The Einstein Trust Layer enforces data residency, masking, and compliance policies.

問題 #292
What is one key purpose of action instructions when creating a custom agent action in Agentforce?

A. Action instructions help the reasoning engine decide which action to use.
B. Action instructions tell the user how to call this action in a conversation.
C. Action instructions define the temperature of the large language model (LLM) powering the Reasoning Engine.

答案：A

To learn more:
According to the AgentForce Action Design and Configuration Guide, action instructions serve as the directive text that informs the Reasoning Engine about when and how to invoke a specific action. The documentation states: "Action instructions guide the reasoning engine by describing the action's purpose, inputs, and when it should be selected. Clear, concise instructions improve the LLM's accuracy in mapping user intent to the correct action."

問題 #293
Universal Containers has a new AI project. What should An Agentforce consider when adding a related list on the Account object to be used in the prompt template?

A. Prompt Builder must be used to assign the fields from the related list as a JSON format.
B. The fields for the related list are based on the default page layout of the Account for the current user.
C. After selecting a related list from the Account, use the field picker to choose merge fields in Prompt Builder.

答案：C

To learn more:
Universal Containers (UC) wants to include details from a related list on the Account object in a prompt template. This is typically done via Prompt Builder in Salesforce's generative AI setup.
Prompt Builder Behavior
Selecting a Related List: Within Prompt Builder, you can navigate to the object (Account) and choose which related list (e.g., Contacts, Opportunities) you want to reference.
Field Picker: Once a related list is chosen, Prompt Builder provides a field picker interface, allowing you to select specific fields from that related list. These fields then become available for merge fields or dynamic insertion within your prompt.

問題 #294
At Universal Containers, a sales manager is tackling a tough challenge as several new junior sales reps struggle with objection handling and price negotiations for complex deals. The manager lacks the time to personally guide each sales rep through their specific customer scenarios before their critical meetings. The junior sales reps have asked for a tool that would allow them to practice their pitches by simulating tough conversations and receive personalized feedback that is specific to the commerce opportunity they are working on. Which Salesforce solution should an Agentforce Specialist recommend?

A. Sales Coach
B. SDR Agent
C. Employee Coach

答案：A

To learn more:
The AgentForce for Sales Overview defines Sales Coach as the AI-powered solution designed to help sales professionals practice and improve selling skills. The guide describes: "Sales Coach simulates customer interactions, allows reps to role-play objection handling, and provides personalized feedback based on real opportunity data." This directly matches the scenario where sales reps want to practice negotiation and objection handling with scenario-specific feedback.

問題 #295
......

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